New Products
TERMS & CONDITIONS
ALL BOWERELLA BOWS ARE CUSTOM AND HANDMADE TO ORDER WHEN YOU ORDER THEM AND ARE NOT KEPT AS STOCK. This means that I do not have a supply of completed bows ready to place in a box and ship out immediately. All orders require processing time to complete. The current turnaround time is a week or less. I am unable to give any orders priority over other orders, or honor write in delivery date requests. Please take processing time and shipping time into consideration when placing your order. Team order and Pro Shop turnaround times vary and is determined when the order is placed.
All samples, renderings, and mock-up designs are the property of Bowerella Bows and may not be duplicated without the written permission of Bowerella Bows. All Bowerella Bows bow designs are protected and all rights are reserved. Custom orders are non-returnable and non-refundable. All standard orders are non-refundable and non-returnable unless there is an error on our part such as sending the wrong item or if item is defective.
SHIPPING
All Bowerella Bows are shipped via USPS in boxes to preserve the integrity of the bows. Although USPS calls their shipping "2 day", there is no guarantee that your order will arrive to you in 2 days when it is shipped. Sundays, Holidays, and time of day the package is mailed are all factors that contribute to the actual delivery date/time. There will be no returns or refunds based on shipping time. Bowerella Bows has no control over, nor can we be responsible for the actual length of shipping time once the package has left our hands. Please take shipping time into consideration when placing your order.
ALL BOWERELLA BOWS ARE CUSTOM AND HANDMADE TO ORDER WHEN YOU ORDER THEM AND ARE NOT KEPT AS STOCK. This means that I do not have a supply of completed bows ready to place in a box and ship out immediately. All orders require processing time to complete. The current turnaround time is a week or less. I am unable to give any orders priority over other orders, or honor write in delivery date requests. Please take processing time and shipping time into consideration when placing your order. Team order and Pro Shop turnaround times vary and is determined when the order is placed.
All samples, renderings, and mock-up designs are the property of Bowerella Bows and may not be duplicated without the written permission of Bowerella Bows. All Bowerella Bows bow designs are protected and all rights are reserved. Custom orders are non-returnable and non-refundable. All standard orders are non-refundable and non-returnable unless there is an error on our part such as sending the wrong item or if item is defective.
SHIPPING
All Bowerella Bows are shipped via USPS in boxes to preserve the integrity of the bows. Although USPS calls their shipping "2 day", there is no guarantee that your order will arrive to you in 2 days when it is shipped. Sundays, Holidays, and time of day the package is mailed are all factors that contribute to the actual delivery date/time. There will be no returns or refunds based on shipping time. Bowerella Bows has no control over, nor can we be responsible for the actual length of shipping time once the package has left our hands. Please take shipping time into consideration when placing your order.
CLEANING & CARE
Every effort should be made to keep your Bowerella Bows clean. Our bows are NOT machine washable, and care should be taken when spot cleaning, as the fabrics may lose their sheen or finish when exposed to liquids and cleaning products. We are not responsible for any damage to your Bowerella Bows caused by attempts to clean them.
At some point, the pony on your Bowerella Bow may break. We do not manufacture the ponys, and therefore we cannot guarantee the life span of the pony on any of our bows. You can help extend the life of your pony by making sure you use a different pony to secure your hair and use your Bowerella Bow pony only to hold the bow in your hair.
The fastest way to destroy a bow is to carry it around attached to your backpack. While it's fashionable to cover your backpack with bows, Bowerella Bows are not meant to withstand the rough treatment they receive while attached to backpacks. We are not responsible for any damage to our bows that are placed on backpacks. We do offer backpack/bag bows as an option to decorate your backpack. While they too will be damaged over time, backpack/bag bows are a less expensive alternative.
Every effort should be made to keep your Bowerella Bows clean. Our bows are NOT machine washable, and care should be taken when spot cleaning, as the fabrics may lose their sheen or finish when exposed to liquids and cleaning products. We are not responsible for any damage to your Bowerella Bows caused by attempts to clean them.
At some point, the pony on your Bowerella Bow may break. We do not manufacture the ponys, and therefore we cannot guarantee the life span of the pony on any of our bows. You can help extend the life of your pony by making sure you use a different pony to secure your hair and use your Bowerella Bow pony only to hold the bow in your hair.
The fastest way to destroy a bow is to carry it around attached to your backpack. While it's fashionable to cover your backpack with bows, Bowerella Bows are not meant to withstand the rough treatment they receive while attached to backpacks. We are not responsible for any damage to our bows that are placed on backpacks. We do offer backpack/bag bows as an option to decorate your backpack. While they too will be damaged over time, backpack/bag bows are a less expensive alternative.